Frequently Asked Questions

Find answers to common questions about our home fragrance and lifestyle products

What is the burn time of your luxury candles?

Our signature 11oz candles typically provide a clean burn for 60-70 hours when properly maintained.

How do I prevent my candle from tunneling?

Ensure the first burn lasts long enough for the wax to melt completely across the top to the edges of the vessel.

Are your products vegan and cruelty-free?

Yes, all APOTHEKE products are vegan, cruelty-free, and formulated without sulfates or phthalates.

Can I reuse the candle vessels?

Absolutely. Our glass and ceramic vessels are designed to be repurposed as planters, brush holders, or decor after cleaning.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Please check our shipping page for the full list.

How often should I flip the reeds in my diffuser?

For optimal scent throw, we recommend flipping the reeds once every one to two weeks.